Privacy Policy

Effective Date: January 18, 2025

1. Introduction

Pearlsplendorjewel (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, pearlsplendorjewel.com (the “Website”), use our services, or interact with us in any way. By accessing or using our Website and services, you consent to the practices described in this Privacy Policy. This policy is designed to be transparent and informative, giving you control over your personal information.

2. Information We Collect

We collect various types of information to provide you with the best possible experience. The information we collect includes:

  • Personal Information:

    • Contact Information: This includes your name, email address, phone number, shipping address, and billing address. We collect this when you create an account, place an order, sign up for our newsletter, or contact us for customer support.

    • Account Information: This includes your username and password (stored securely) when you create an account on our Website.

    • Payment Information: This includes your credit card details, debit card details, or other payment information. Please note that we use secure payment gateways and we do not directly store your full payment information; we use tokens.

    • Order History: This includes details of your purchases, order dates, and tracking information.

  • Non-Personal Information:

    • Device Information: This includes the type of device you use to access our Website, operating system, browser type, and unique device identifiers.

    • Usage Data: This includes information about how you interact with our Website, such as pages visited, time spent on pages, links clicked, and search queries.

    • Log Data: This includes your IP address, access times, and referring website addresses.

    • Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior on our Website and to personalize your experience.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing Services:

    • Processing and fulfilling orders

    • Managing your account

    • Providing customer support and responding to inquiries

    • Managing returns and exchanges

  • Improving User Experience:

    • Personalizing your experience on our Website

    • Improving our website design and functionality

    • Analyzing user behavior to enhance our services

  • Communication:

    • Sending order confirmation and shipping notifications

    • Sending newsletters and promotional emails (if you have opted in)

    • Communicating about important updates to our services or policies

  • Marketing and Advertising:

    • Providing targeted advertisements and marketing communications (based on your interests and preferences, with your consent)

    • Analyzing marketing performance

  • Legal and Security:

    • Preventing fraud, unauthorized activity, and malicious attacks

    • Complying with applicable legal and regulatory requirements

    • Protecting our rights and the rights of our users

4. Sharing Your Information

We may share your information with the following categories of recipients:

  • Service Providers:

    • Payment processors, shipping companies, IT service providers, data analysis providers, email service providers, and marketing platform providers. These service providers assist us in operating our business and providing services to you. We only share the information necessary to perform their services and they are contractually obligated to protect your information.

  • Legal Authorities:

    • We may disclose your information to legal authorities, governmental bodies, or law enforcement agencies when required by law or to protect our legal rights, to prevent fraud, or to protect the safety of our users.

  • Business Transfers:

    • In the event of a merger, acquisition, or sale of all or a portion of our assets, we may transfer your information to a third party.

  • With Your Consent:

    • We may share your information with other parties with your explicit consent.

  • Affiliates and Partners:

    • We may share information with our affiliates and partners to enhance our product offerings and marketing efforts, if you have provided consent.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our Website. These may include:

  • Cookies: These are small text files that are stored on your device when you visit our Website. We use them for essential website functionality, analytics, and to personalize your experience.

  • Web Beacons: These are small graphic images that are embedded in web pages or emails, often used to collect data about user behavior.

  • Pixels: Similar to web beacons, these are used for tracking conversions and retargeting advertisements.

You can control the use of cookies through your browser settings. However, disabling cookies may limit your ability to fully access and use all features of our Website.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. The retention period depends on various factors, including:

  • The nature of the information

  • The purpose for which it was collected

  • Applicable legal and regulatory requirements

  • Our legitimate business interests

When your information is no longer needed, we will take reasonable steps to securely destroy or anonymize it.

7. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: We use encryption to protect your sensitive data during transmission, using SSL technology.

  • Secure Storage: We store your data on secure servers with restricted access.

  • Access Controls: We limit access to personal information to authorized personnel only.

  • Regular Audits: We conduct regular security audits to identify vulnerabilities and improve our security measures.

However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your information.

8. Your Privacy Rights

You have certain rights regarding your personal information, which may include:

  • Access: You have the right to request access to the personal information we hold about you.

  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

  • Deletion: You have the right to request the deletion of your personal information, under certain circumstances.

  • Restriction: You have the right to request that we restrict the processing of your personal information, under certain circumstances.

  • Objection: You have the right to object to the processing of your personal information, under certain circumstances.

  • Data Portability: You have the right to receive a copy of your personal information in a structured, machine-readable format.

  • Withdrawal of Consent: If you have given us consent to use your data for marketing purposes, you have the right to withdraw that consent at any time.

To exercise these rights, please contact us at the contact information provided below. We will respond to your request within a reasonable timeframe.

9. Third-Party Links

Our Website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these third-party websites. We encourage you to read the privacy policies of any third-party websites you visit.

10. Children’s Privacy

Our Website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under the age of 16. If we become aware that we have inadvertently collected personal information from a child under the age of 16, we will take steps to delete that information.

11. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country. We will take reasonable steps to ensure that your data is adequately protected when transferred.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our Website, and if the changes are significant, we may also notify you by email. Your continued use of our Website and services after any changes indicates your acceptance of the revised policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Pearlsplendorjewel
309 Santini St
Biloxi, MS 39530
Phone: (228) 374-2172
Email: info@pearlsplendorjewel.com
Website: pearlsplendorjewel.com